Privacy Policy – Nandini Dairy Farm
Welcome to Nandini Dairy Farm (“we,” “us,” “our”). We are a Pune-based dairy brand committed to bringing you authentic, traditionally made Desi Bilona Ghee. Your trust means everything to us, and protecting your privacy is a responsibility we take seriously.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us in any way. By using our website, you agree to the terms described below.
1. Information We Collect
To provide you with a smooth shopping experience for our Desi Bilona Ghee and other dairy products, we may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways)
b) Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website or source
c) Order and Transaction Information
- Products purchased
- Order history
- Payment status
- Delivery preferences
2. How We Use Your Information
Nandini Dairy Farm uses the collected information for the following purposes:
- To process and deliver your orders of Desi Bilona Ghee across Pune and other locations
- To communicate order confirmations, shipping updates, and delivery status
- To respond to customer queries, complaints, and feedback
- To improve our website functionality and user experience
- To send promotional offers, discounts, and updates (only if you have opted in)
- To maintain accurate business and financial records
- To comply with legal and regulatory requirements
We do not use your personal information for any purpose other than those stated above without your consent.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Understand website traffic and user behavior
- Improve overall website performance
- Show relevant offers based on browsing patterns
You can choose to disable cookies through your browser settings. However, doing so may affect certain features of our website, such as saved cart items or personalized recommendations.
4. Sharing of Information
We value your trust and do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following situations:
- With delivery partners – to ensure your ghee order reaches you safely and on time
- With payment gateway providers – to process secure online transactions
- With legal authorities – if required by law, court order, or government regulation
- With service providers – such as website hosting or analytics tools, who are bound by confidentiality agreements
All third parties we work with are required to maintain the confidentiality and security of your data.
5. Data Security
At Nandini Dairy Farm, we implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal data within our organization
- Regular monitoring of our systems for vulnerabilities
While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
As a valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Opt out of promotional emails or SMS at any time
- Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Third-Party Links
Our website may contain links to third-party websites for informational or promotional purposes. Nandini Dairy Farm is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Children's Privacy
Our website and products are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law, taxation, or accounting regulations.
10. Changes to This Privacy Policy
Nandini Dairy Farm reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
Nandini Dairy Farm 📍 Pune, Maharashtra, India 📧 Email: [nandinidairyfarm01@gmail.com] 📞 Phone: [+91 7843045777] 🌐 Website: [www.nandinidairyfarm.com]
Thank you for trusting Nandini Dairy Farm for pure, traditionally prepared Desi Bilona Ghee. Your privacy and satisfaction are at the heart of everything we do.
